Welcome to 8Mentes!

By making a purchase on our site, you agree to the following terms and conditions governing the purchase and sale of our crocheted products. We recommend that you read the terms below carefully before making your purchase.

Products and Descriptions: Our website offers publicity products. Product descriptions, images and specifications are provided accurately.

Prices and Payment: Product prices are in Euros. Payment can be made using the payment methods available on our site.

Order processing: Once payment has been confirmed, we will process your order and send you a confirmation by e-mail. Delivery times may vary based on the product and location. We will do our best to meet the estimated deadlines.

Shipping and delivery: We ship to Portugal. The shipping cost will be indicated during the checkout process. Delivery time may vary based on location and the shipping method chosen.

Returns and Exchanges: We accept returns and exchanges within 7 days of receiving the order. To do this, you must keep the items so that you can return them in their proper condition, without signs of use, in their packaging and with all the accessories and labels. In these cases, the shipping costs are borne by the customer.

Privacy and Personal Data: We respect your privacy. Personal information collected during the purchase process is handled in accordance with our Privacy Policy. For more information, see the Privacy Policy page.

By proceeding with a purchase on our site, you agree to these terms and conditions. We reserve the right to update or modify these terms at any time. We recommend that you review the terms before each purchase.

For any questions or additional information, please contact us at geral@8mentes.com.

Last updated: 13/01/2023

Welcome to 8Mentes! The protection and security of your personal data is one of our main concerns. This Privacy Policy explains how we collect, use, share and protect your information when you interact with us.

Information we collect:

We collect personal information such as name, address, e-mail address, telephone number and payment details when you make a purchase or interact with us through our website.

How we use your information:

We use your information to process your purchases, provide customer support, send updates about your orders and communicate offers and news related to our products.

Information sharing:

We do not sell, rent or share your personal information with third parties for marketing purposes. We only share the necessary information with logistics partners to deliver orders.

Cookies and similar technologies:

Our site uses cookies and similar technologies to improve user experience, analyze trends and administer the site. You can control your cookie preferences via your browser settings.

Data security:

We have implemented security measures to protect your personal information from unauthorized access and misuse. However, please remember that no data transmission over the internet is completely secure.

Your rights:

You have the right to access, correct or delete your personal information. If you wish to exercise these rights or have questions about our Privacy Policy, please contact us.

By continuing to use our site, you agree to the terms of this Privacy Policy. We reserve the right to update this policy from time to time to reflect changes in our privacy practices. We recommend that you review this page regularly.

For more information or to exercise your data protection rights, please contact us at geral@mentes.com.

Last updated: 13/01/2024.